Setting up Synkro as a marketplace store
Overview
Synkro provides an A-Z solution for importing products into your marketplace store and keeping your imported products in sync with the supplier’s product and inventory changes in real time. When you receive an order for an product imported from a supplier, Synkro will automatically dispatch an order to the appropriate supplier’s Shopify store for completely automated fulfillment.
Step 1: Install Synkro in your marketplace store
To begin the installation process, install Synkro in your marketplace Shopify store.
Step 2: Connect to your first supplier store
After completing the Synkro app installation, you will be greeted with a display prompting you to create a Synkro account, or connect to a dropship supplier via a code. To continue, send the Marketplace supplier store setup instructions to a Shopify-powered supplier store and have them provide you with their “Product import connect code”
Once you have received the code from the supplier store, enter it into the Synkro app, enter it into the "Product import connect code" box under the "I want to dropship products from another store” heading and then click the button “Connect to dropship source" to connect to your first supplier store.
Step 3: Manage connected suppliers
In order to connect with additional suppliers or to manage existing suppliers, simply navigate within the Synkro app by clicking “Product import”, then click on “Manage import sources” within the dropdown menu which appears.
Connecting a new supplier store
Once you are in the Product import source management panel, you can connect to new supplier stores by entering their “Product import connect code” in the input field under the heading “Connect to a new product import source”, then click “Connect”.
Removing a supplier store
Before you can remove a supplier store from your marketplace, you must first delete all of the products which you’ve imported from them. Once you’ve deleted their products, you can remove the supplier by clicking the “Remove” button under their section within your “Manage product import sources” page.
Step 4: Importing products from a supplier
Once you’ve connected to a supplier store, you can import products from their store directly into your Shopify store. To get started, navigate to the product importing tool within the Synkro app by clicking “Product import”, then click on the “Import new products” button in the dropdown menu which appears.
No products available?
If you are attempting to import products from a supplier store and are seeing a the following warning: “No products available for importing in example.myshopify.com”, then there are two possible explanations:
- You have already imported all available products from the supplier
- The supplier has not enabled importing for any products in their store
If the supplier does not have any products with importing enabled in their store, then they should follow the instructions to Enable importing for their products
Searching for products
Once some products have been enabled for import by the supplier, you will be able to search for them from within the product import tool. Be sure to click the “More filters” button to tweak the search results and change the marketplace store which you are searching.
Once you have found some products to import, you can click on the “Import” button or select multiple to import products in bulk. The products will be created in your store as a “draft” to ensure ample time to make any changes to the product before switching it to “active” and start selling it in your online store.
