FAQ /

Forcing an Order Routing Sync

Force Synkro to re-attempt order routing on stuck orders by adding a synkro-clone-[prefix] tag, where the prefix matches your Shopify store URL.

Created on May 5, 2026

We have some orders here that haven't synced from our source store to our destination store. How can we force a sync?

You can command Synkro to perform an order routing operation by adding a clone tag to the source order.

For example, if the destination store’s Shopify URL is example.myshopify.com, then you can add the tag synkro-clone-example to the source order to command Synkro to perform an order routing operation for that order.

Resources

How to find the .myshopify.com URL for my store